By Eric Goldring
Earlier this week I wrote about Regent Seven Seas Cruises suffering from a seriously high cancellation rate (around 25%). You can read about it here. What I didn’t know at the time (and still have not received any official announcement about it nor did Mark Conroy, Regent’s President, mention it at the conference
We are about to start out on our 2010 Goldring Travel Food & Wine Cruise aboard the Seabourn Odyssey. We will be visiting a wide area of the Mediterranean during the “off season”, so hopefully we will get a taste of what a number of ports are like without tourists…other
My concern about using Facebook and setting up a Goldring Travel page is the overloading of my clients and potential clients with information from yet another source. I mean with mail, emails, The Gold Standard Luxury Travel Forum, GoldringTravel.com, This Is My Yacht Blog and now Facebook, is it too much…or
I recently attended a conference where Mark Conroy, President of Regent Seven Seas Cruises spoke. He shared information which I found rather disturbing. Disturbing not because it was aggravating (like the “FREE” hotel stay that is not free because it is only available if you pay a higher fare…which more
Yesterday I attending a meeting/seminar with Oceania Cruises regarding upcoming changes to its product and for some new information on its newest ship, Marina, which will be delivered in January 2011. Overall, as Celebrity has done, Oceania is introducing some new concepts (at least new to Oceania) on its newest
On October 18, 2010 I warned everyone that Seabourn was going to be increasing prices. You can read the “I Told You So” here. But you need to keep the price increase in perspective. Prices are actually not increasing, but normalizing. Over the past 18 months Seabourn’s pricing has been
As you know I have a thing about message boards. Are some anything more than advertisements? Are some feigning critical analysis, but really just allow the posting of its agenda? Are some just venues for people to post nasty comments? Well, today I had a very interesting thing happen. I
Attitude, product delivery, responsiveness, etc. all starts at the top and trickles down. Who would you do business with: The company that seeks to substantively engage you or the one that arrogantly seeks to embarrass a competitor and to increase conflict? Let me explain why I “ask” (the answer is
Celebrity Century® Update – (October 24, 2010) – “We continue to be on schedule to complete the repairs in time for Celebrity Century’s next scheduled sailing from Barcelona on October 25. Both of the ship’s rudders were reinstalled last night, and later today, the shipyard will begin flooding the dry
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