By Eric Goldring
Yesterday I attending a meeting/seminar with Oceania Cruises regarding upcoming changes to its product and for some new information on its newest ship, Marina, which will be delivered in January 2011. Overall, as Celebrity has done, Oceania is introducing some new concepts (at least new to Oceania) on its newest
The last few days have been very frustrating and disappointing for a number of my clients who booked the Oceania Nautica’s December 11, 2010 cruise from Capetown, South Africa to Singapore. The reason is that the ports of Dar El Salaam and Zanzibar in Tanzania and Mombasa, Kenya were cancelled and replaced
This is a story of how a cruise line not only can correct it errors, but use the experience to create a “WOW” moment. Even I, the critical one, am impressed! A few months ago I was not very happy with Oceania Cruises. I have clients from two countries on
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