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Making Waves

Cruise, Expedition & Travel News, Reviews, Opinions, Deals & More

By Eric Goldring

What Happens When Customer Service, Rather Than The Customer, Is Right (?)

A singer, David Carroll, had his $4,000 guitar, sent as checked luggage, broken by United Airlines. When United jerked him around…

[youtube https://www.youtube.com/watch?v=5YGc4zOqozo&hl=en&fs=1&color1=0x5d1719&color2=0xcd311b&border=1&w=580&h=360]

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