One thing Frank Del Rio, Senior can do better than probably anyone in the industry is market his ships.  Good value, not so good, doesn’t matter.  Great service, not so great, doesn’t matter.  Great cuisine or marginal food, doesn’t matter.  But marketing only goes so far. Stay with me while

USA Today has just launched a new, claimed to be, impartial cruise website called Vacationcruiseinfo.com.  The premise of the site is ala Consumer Reports:  It reviews cruises without the reviewers receiving any benefits from the reviewed cruise line.  USA Today will pay for the cruise, will not accept any extras

I just read a some comments about cruise documents which really took me back. A new Seabourn guest is anxiously waiting for her cruise documents…”What do they look like? What is included?” and all that, another person chimes in, “It’s just a corrugated piece of paper product along with a

Orion Expedition Cruises is a truly unique luxury expedition cruise experience.  Some of my most experienced, most demanding and most travel focused (rather than sightseeing) clients have cruised with Orion Expeditions Cruises and been thrilled with the experiences. Whether it has been exploring Borneo and visiting the orangutan rescue facilities with its

Oceania Cruises has of late been changing its officers more often than hurricanes alter cruise itineraries.  Why?  I, honestly, do not have a clue.    What I do know is that while change is good, there is a very curious and worrisome apparent conflict between reports of “All is well…and

So, on the cold, snowy, night I decided I would read Part I of a supposed review of a recent Seabourn cruise by a guy who likes to talk about himself rather than the cruise line (Paul Motter of CruiseMates.com).  As I start reading I am thinking, why is he

There has been some rather emotional news on the Cunard front.   The company that owns the Queen Mary 2, Queen Victoria and Queen Elizabeth cruise ships has changed its flag from United Kingdom to Bermuda.  This may sound like a royal slap at tradition, but it actually is not. First, Cunard

After almost two weeks of reading about all the allegedly terrible things that supposedly happened on his cruise on the Seabourn Sojourn, today Paul Motter’s rather mild article for Fox News appeared…and so did a couple of rather complimentary comments about me on the CruiseMates.com message board. Not “looking a

Obviously with a change of management there is a change in the way business is done.  And one change is the way Seabourn will permit its name to be utilized.  Along with tighter controls over financial and quality concerns, comes tighter controls over the use of the name “Seabourn”. One