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I am fascinated by the interrelationship between Oceania Cruises and Regent Seven Seas Cruises and I have come to the conclusion that eventually Oceania is going to take over Regent Seven Seas’ ships and Regent will no longer to exist. On January 10, 2010 I wrote an article: Hello Oceania Marina…and, Quite Possibly: Bon Voyage,
Earlier this week I wrote about Regent Seven Seas Cruises suffering from a seriously high cancellation rate (around 25%). You can read about it here. What I didn’t know at the time (and still have not received any official announcement about it nor did Mark Conroy, Regent’s President, mention it at the conference I attended last week) is that
I recently attended a conference where Mark Conroy, President of Regent Seven Seas Cruises spoke. He shared information which I found rather disturbing. Disturbing not because it was aggravating (like the “FREE” hotel stay that is not free because it is only available if you pay a higher fare…which more than covers the cost of
Attitude, product delivery, responsiveness, etc. all starts at the top and trickles down. Who would you do business with: The company that seeks to substantively engage you or the one that arrogantly seeks to embarrass a competitor and to increase conflict? Let me explain why I “ask” (the answer is pretty obvious, isn’t it?). I
Seven Seas Voyager Update: October 20th According to Regent, “Seven Seas Voyager is currently in dry dock undergoing repairs which are proceeding on schedule. At this time, should no unforeseen circumstances arise, we fully expect the October 27th voyage to depart as planned.”
I have truly had it with this one. Regent has just announced that it is rolling out a luxury hotel package that is included with your cruise. It uses the word “FREE” in all capital letters. To be sure the package looks attractive: • 1-Night pre-cruise hotel accommodations in city of embarkation at a luxury
Like a moth attracted to a light bulb, I admit I have been checking Cruise Critic and Luxury Cruise Talk message boards to see what the few vocal folks have to say and, now what those non-lawyers have to say about Regent Seven Sea Cruises’ refusal to reimburse the cost of the RegentCare Insurance it
Celebrity Cruise’s Century has just cancelled its October 13, 2010 cruise after sailing out of Barcelona, apparently due to loss of some control with its rudders (not sure if it is one or both). (It is has traditional propellers and rudders, rather than azipods like the under-repair Regent Seven Seas Voyager.) I have also heard, but
I love the way people all become experts on anything dealing with anything…especially cruises. The vast majority of people have absolutely no idea what goes into running a tender, no less a cruise ship or a cruise line. Yet these folks, unfortunately, stir up innocent folks affected by the unfortunate issues with the Regent Seven
The other day a well respected and long time naturalist for Regent, Terry Breen, made a comment somewhere that the repairs to the Regent Voyager’s broken azipod could take a month. This set off a whirlwind of “OMG, my cruise is probably canceled even though Regent Seven Seas hasn’t yet canceled it” followed by “OMG,
Goldring Travel LLC
12177 Business Park Drive, Suite 6, Truckee, California 96161
US: (877) 2GO-LUXURY (877-246-5898)
UK: 020 8133 3450
AUS: (07) 3102 4685
Everywhere Else: +1 530-562-9232
Email: info@goldringtravel.com
