Regent Seven Seas Cruises – “Ship Happens”…But You Are On Your Own: Inexcusably Poor Customer Service

Goldring Travel August 30, 2013

Regent Seven Seas – again – lets down its passengers with poor customer service…again! Lousy Customer Service…Again The Regent Seven Seas Mariner was late arriving into Civitavecchia, Italy today due to a malfunction of some lifeboat equipment during routine maintenance the day before; so the last leg of the cruise from Livorno was delayed. This

Regent Seven Seas Navigator Fails CDC Inspection on June 16, 2013 – Why Was This Not Reported?

Goldring Travel August 26, 2013

Regent Seven Seas Navigator – Prime 7 Restaurant Regent Seven Seas Navigator failed the CDC’s inspection on June 16, 2013 with a score of 79…an 86 or higher is passing. I am not sure how this rather disgusting score wasn’t the focus of media attention as was the Silversea Silver Shadows higher score of 82…but

Regent Seven Seas Cruises – Does Goldring Travel Criticize It To Sell More Seabourn Cruises?

Goldring Travel August 6, 2013

I am regularly questioned (or, better, attacked) by loyalists to Regent Seven Seas Cruises for allegedly being unfair to their cruise line of choice. In just this past week, one of my omnipresent critics, TravelCat2 – who seems to have her life consumed by Cruise Critic – and another person on Google+ have again raised the

Regent Seven Seas Cruises Announces a New Ship – Seven Seas Explorer

Goldring Travel July 10, 2013

Regent Seven Seas Cruises announced today that it has signed a contract to build the Seven Seas Explorer: a new all suite- all balcony 738 guest 54,000 gross ton ship. It will be the largest of the Regent ships, dwarfing its 708 guest/48,000 ton Seven Seas Mariner and 708 guest/41,800 ton Seven Seas Voyager (as well

Selling a Regent Seven Seas Cruise: Do Travel Agents Have Any Liability to Their Clients?

Goldring Travel February 23, 2013

Over the past two days I attended the International Forum of Travel and Tourism Advocates’ (IFTTA) North American Conference. As a member, I presented a talk on “Whether Regent Seven Seas Cruises’ “Free”,”Free”, “Free” Marketing Violates Consumer Fraud or Other Consumer Travel Laws?” If you didn’t understand my disdain for Regent’s business practices before you will

The Oceania-fication of Regent Seven Seas Cruises – Mark Conroy is Out as President and

Goldring Travel October 3, 2012

As you, my readers, well know it is no surprise to me that Mark Conroy was just been ousted as President of Regent Seven Seas Cruise Line. Regardless of my disdain for his marketing practices (shouting “free”, “free”, “free” when you are actually paying a premium and his dishonest and misleading comparison of rates to Holland America),

Regent Seven Seas Cracks Are Showing: Beware and Be Careful of the “Dirty Little Secret”.

Goldring Travel September 15, 2012

Red Flag Warning! There is no question that I do not like Regent Seven Seas Cruises either as a “luxury” cruise product or the way they do business. It is also clear that I have been seeing cracks in Regent and have been observing the sheen wearing off its luster with poor financial reports despite

Regent Seven Seas vs. Holland America – Really? Let’s Talk Ethics.

Goldring Travel August 11, 2012

One of the most read articles I have ever written is Seabourn vs. Silversea vs. Regent – Forget Loyalty; Which Provides the Best Luxury Cruise Experience? . The reason is obvious: People want to know what is the difference between the various luxury cruise lines. (Crystal Cruises now that it is more inclusive and has

Regent Seven Seas: Ships Fuller, But Very, Very Slim Profits – Part II

Goldring Travel August 9, 2012

Regent Seven Seas Cruises just announced their second quarter financials. Now, I know that for many that may seem irrelevant to their cruising experience, but the fact is that the information can be used to predict the future…and a bit more accurately than tea leaves. Back on May 15, 2012 I wrote Part I of

TravelCat2 Reviews Regent Seven Seas Voyager – Instructions on How a Mediocre Cruise is Rated as Six Star

Goldring Travel May 18, 2012

I know that if you Google “Regent vs. Seabourn” or most things similar my article from September 6, 2010 “Seabourn vs. Silversea vs. Regent – Forget Loyalty; Which Provides the Best Luxury Cruise Experience?” is No. 1 on the search page; not only because is covers so much of the information and topics people are interested in,

Windstar’s Wind Surf – Caribbean – January 2014

Goldring Travel Blog – Making Waves

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