By Eric Goldring
I generally don’t talk about what I speak directly with Seabourn’s top management about, but I will say that the misinformation, tone of comments, censorship and generally bad attitude on the Cruise Critic message board for Seabourn is one of them. When accurate information is deleted (as it regularly is)
On Cruise Critic there has been a long thread about the saga of the Regent Seven Seas Voyager’s azipod issues that is now plaguing the ship (and which are being repaired). While the thread initially was about the ordeal of the cancelled cruise and then what type of compensation was
I received an email this morning about a Cruise Critic poster’s idea that Seabourn should spend its money mailing comment cards to guests for their arrival back home, hire a person to be their ombudsman and have focus groups organized by telephone messages to determine when the past guest would
Yesterday I read probably the most refreshing post I have ever read on Cruise Critic and there was nothing the sanitizing and “protect my favorite poster” Host Dan could do about it. Without overstating it, it was a bit of nirvana and catharsis at the same time. It said what I
What has caused me to write this entry is a very rude slap one Cruise Critic poster made toward a guest that was not given the royal treatment by Silversea, but was – instead – treated as a “normal” passenger. This is, nonetheless, sort of a tough post because its intent
When Regent Seven Seas Cruises posted a poll on Cruise Critic seeking out preferences as to dress code I smirked. I “knew” the decision has already been made to go casual. That poll was, to be sure, more like a lawyer looking for support for a position than a scientist
As you know I had an incredible time on the Celebrity Equinox. Celebrity did virtually everything it could do to provide me with an excellent premium cruise experience. The only problem: The lack of civility of some adults and the lack of supervision/discipline of some of the children. As you
You know I am a huge critic of Cruise Critic and, honestly, since I stopped posting over there (Thank You!!!!) the board has devolved into little more than a catty obnoxious clique where actually very little of substance is ever discussed and, frankly, much of what is being discussed is,
I know many of you have complained that when anyone mentions anything on Cruise Critic that might be associated with me it is deleted. I also know that the frustration is nothing other than wanting to discuss and disclose good information that really isn’t available anywhere else (or not easily
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