– Avalon Myanmar – Myanmar River Cruise – April 2017
Avalon Waterways – Myanmar – Part VI (Kya Hnyat to Kyauk Myaung)
Avalon Waterways – Myanmar – Part IX (The Ship: Avalon Myanmar)
Avalon Waterways – Myanmar (Burma) – Reflections: “Isn’t This Amazing!?”
*Azamara Club Cruises – Azamara Journey – Singapore to Dubai (April 8, 2018)
* Azamara Quest – Southeast Asia and Japan (February 2015)
– How Close to Luxury Can Celebrity’s Smallest Ship Get? – Part I
– How Close to Luxury Can Celebrity’s Smallest Ship Get? Part II
– How Close to Luxury Can Celebrity’s Smallest Ship Get? Part III
– How Close to Luxury Can Celebrity’s Smallest Ship Get? Part IV
– How Close to Luxury Can Celebrity’s Smallest Ship Get? – Some Final Observations and Thoughts
– The Prologue to the Travelogue
– The Adventure Begins…With a Bump or Two
– Settling In Made Easy
– Luxury Touches Here, There and OK, Not, Everywhere…But There Are Lots of Them!
– Asian Flair Onboard and On Shore
– Private Tours, Israel and Conflicts in Perceptions and Perspective
Celebrity Equinox 2009 – Egypt…Impressive and Depressing
– Dining With the Captain and the Reidel Wine Seminar
– The Last Dinner (Tuscan Grille) and Disembarkation
– What Happens When A Class Act Meets Highly Discounted Cruise Fare
– Lisbon to Monaco: Crystal As a “Move Up” & “Move Over” Luxury Option – Part I
– Lisbon to Monaco: Crystal As a “Move Up” & “Move Over” Luxury Option – Part II
– Lisbon to Monaco: Crystal As a “Move Up” & “Move Over” Luxury Option – Part III
– Lisbon to Monaco: Crystal As a “Move Up” & “Move Over” Luxury Option – Part IV (Food & Wine!)
– Princess Cruises Doesn’t Treat You Like Royalty; Celebrity Cruises Does! Which is a Better Value for the Upscale Cruise Guest? Part I
– Celebrity Silhouette vs. -Royal Princess – Which Is A Better Value For The Upscale Cruise Guest? Part II: The Standard Veranda Staterooms
– Celebrity Silhouette vs. Royal Princess – Which Is A Better Value For The Upscale Cruise Guest? Part III: Treating You Right From The Start
– Celebrity Silhouette vs. Royal Princess – Which Is A Better Value For The Upscale Cruise Guest? Part IV: The Wine Lists Speak Volumes (As Do The Beverage Packages)
Regent Seven Seas Voyager – August 2017
– Italy and Corisca 2014 – Part I
– Italy and Corisca 2014 – Part II (Getting There, The Stateroom and First Impressions)
– Italy and Corisca 2014 – Part III (“You Can’t Teach Five Star Service” and Bonafacio, Corsica)
– Italy and Corisca 2014 – Part IV (Calvi, Monaco, Portofino, Porto Azzurro…and Stale Bread)
– Italy and Corisca 2014 – Part V (My Last Day…and How The Chef’s Team Makes It Happen)
This afternoon I took a tour of Seabourn’s new offices and chatted with a number of the Seabourn staff, both old and new. Actually, I was the first official visitor of Seabourn’s new offices! They are still unpacking boxes, but the offices are up and running. (I even had a chance to welcome Bruce Good – whom many of you know – as he just arrived in Seattle the other day, who was busy unpacking.)
Most of my time was spent with John Delaney, Seabourn’s Senior Vice President discussing not only some of the behind the scenes issues that he, Seabourn’s President, Rick Meadows, and the staff are addressing, but the vision of Seabourn moving forward. The vision is, unequivocally, that Seabourn is going to “improve”; not “change”. While the past few months have involved back office changes and improvements of monumental proportions, in the coming weeks there will be some changes that guests will see.
What do I mean: Check out Seabourn’s new website: http://www.seabourn.com/ . It was just launched this afternoon! It is not shockingly new, but it has far greater usability and a logical flow of information. I will review it shortly, but my first impressions are very good…and it does not shock your senses of what Seabourn is about.
So to answer the skeptics and those that just are curious:
Yes, Seabourn’s offices do have their own front door – located on the third floor of the building which houses Holland America. And, yes, Seabourn’s name will be on the outside of the building.
No, not all of Seabourn’s operations are totally separate from Holland America’s…but that was never the idea. The concept is to utilize the resources of Holland America, not be Holland America. To that point, in every single area of operations there is a sign overhead identifying the areas where people are working primarily or exclusively on Seabourn from finance to reservations to e-marketing. (And trust me, Seabourn signs were not mounted from the ceilings in honor of my visit!)
Yes, Seabourn is different from Holland America and it will never be treated the same. Without question there is a concentrated and effective effort for those who did work for Holland America to think “Seabourn” and not “Holland America”. There is no question that confusion or melding of the product is not going to happen.
And, for the big YES: The triplets: Seabourn Pride, Seabourn Spirit and Seabourn Legend are staying in the fleet! I can’t get into the specifics, but the ships are going to be invested in so that they can provide some truly unique experiences on itineraries that they were made to (and used to) cruise: small ports, exotic ports, and extended cruises. It is going to take some time to put all of this in place, but not that long.
Seabourn sees great things coming and I believe the new management has a lot of surprises coming. The amount that has been accomplished in such a short period of time is, to be sure, remarkable. Once that infrastructure change is completed the good stuff will follow.
And while all that is happening you will continue to have the same excellent experiences you have been enjoying on your Seabourn cruises.
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