For years I have been dealing with Non-Buyer’s Remorse: Seabourn guests who declined, forgot or didn’t know about the 5% discount you receive when you make a refundable Open Booking.
An Open Booking, which is fully refundable, is just that: A booking with no specific cruise attached to it; you decide that later. It is valid for two years and may be applied to any single sailing, whether it be a 5 day Caribbean Sampler or a Full World Cruise. It costs $1,000 and, again, doesn’t require a commitment to any particular cruise.
After settling in for a couple of weeks, many guests are already thinking: Where do I go on my next Seabourn cruise? Then I get the call. And then I say, “I notice you did not purchase an Open Booking. You could have saved an additional 5%.” (I am notified when my client’s purchase them as they are automatically assigned to me.)
I need not go into the efforts I had to make to obtain that 5% discount for my clients because now Seabourn is implementing something I have suggested for years: If you book a Seabourn cruise within 30 days of completing a Seabourn cruise you will receive the 5% discount on your next cruise.
Of course there remains the benefit of the 5% Open Booking: You don’t need to make a decision on your next cruise within 30 days…you have 2 years.
Now you have two options and you have no excuse for having Non-Buyer’s Remorse!
