|Photo from the mentioned law firm’s website which has not been verified.
Note the storage of raw fish, cured meats and pastries along with utensils in the same place; not to mention the failure to wrap or cover most of the items.
|Site: Other-Galley Crew Cabins|
|Violation: The food temperatures of just some of the many potentially hazardous foods stored in the crew cabins included: numerous cheeses from 50-68 °F, sliced and full pieces of deli meats from 58-63 °F, and raw pork at 47 °F.
Violation: A variety of packaged, unpackaged, covered, uncovered, raw, cooked, and ready-to-eat foods were found stored on the deck, under and on beds of the galley crew cabins from 302 to 326.
I am at a loss to find anyway to minimize or justify these intentional acts to avoid being caught out.
The Silversea Silver Whisper, the Silver Shadow’s sistership, was inspected a month earlier in May 2013 and received a CDC score of 94. There were a few misses, mostly dust or broken gauges (but the correct temperatures were present) and some yogurt stored at 46 degrees rather than 41 degrees.
OK, so what does this mean to you if you are considering a Silversea cruise? It means that you need to look at your options, but also remember that many cruise lines have failed inspections and then corrected the problems. Silversea corrected many of the problems “on the spot”, the crew and staff underwent two days of retraining back in June and the various other items have been corrected or are about to be (like revising the menus to put an asterisk by the two missed items regarding undercooked food).
Clearly, as I said, there were training issues on the Silver Shadow. And I am confident that the training issues are being addressed…and not simply by having two days of training. V Ships runs Silversea’s staffing operation and I have never liked its approach of cheaper labor with insufficient training. In fact, in March I wrote an article on this very subject: Aspirations in Luxury Cruising – Is Losing Staff a Good Thing? Maybe Silversea will use this opportunity to see a wake-up call is in order.
What do you think? Give you opinion at The Gold Standard Luxury Travel Forum.