– Avalon Myanmar – Myanmar River Cruise – April 2017
*Azamara Club Cruises – Azamara Journey – Singapore to Dubai (April 8, 2018)
* Azamara Quest – Southeast Asia and Japan (February 2015)
– How Close to Luxury Can Celebrity’s Smallest Ship Get? – Part I
– How Close to Luxury Can Celebrity’s Smallest Ship Get? Part II
– How Close to Luxury Can Celebrity’s Smallest Ship Get? Part III
– How Close to Luxury Can Celebrity’s Smallest Ship Get? Part IV
– How Close to Luxury Can Celebrity’s Smallest Ship Get? – Some Final Observations and Thoughts
– The Prologue to the Travelogue
– The Adventure Begins…With a Bump or Two
– Settling In Made Easy
– Luxury Touches Here, There and OK, Not, Everywhere…But There Are Lots of Them!
– Asian Flair Onboard and On Shore
– Private Tours, Israel and Conflicts in Perceptions and Perspective
Celebrity Equinox 2009 – Egypt…Impressive and Depressing
– Dining With the Captain and the Reidel Wine Seminar
– The Last Dinner (Tuscan Grille) and Disembarkation
– What Happens When A Class Act Meets Highly Discounted Cruise Fare
– Lisbon to Monaco: Crystal As a “Move Up” & “Move Over” Luxury Option – Part I
– Lisbon to Monaco: Crystal As a “Move Up” & “Move Over” Luxury Option – Part II
– Lisbon to Monaco: Crystal As a “Move Up” & “Move Over” Luxury Option – Part III
– Lisbon to Monaco: Crystal As a “Move Up” & “Move Over” Luxury Option – Part IV (Food & Wine!)
– Princess Cruises Doesn’t Treat You Like Royalty; Celebrity Cruises Does! Which is a Better Value for the Upscale Cruise Guest? Part I
– Celebrity Silhouette vs. -Royal Princess – Which Is A Better Value For The Upscale Cruise Guest? Part II: The Standard Veranda Staterooms
– Celebrity Silhouette vs. Royal Princess – Which Is A Better Value For The Upscale Cruise Guest? Part III: Treating You Right From The Start
– Celebrity Silhouette vs. Royal Princess – Which Is A Better Value For The Upscale Cruise Guest? Part IV: The Wine Lists Speak Volumes (As Do The Beverage Packages)
Regent Seven Seas Voyager – August 2017
– Italy and Corisca 2014 – Part I
– Italy and Corisca 2014 – Part II (Getting There, The Stateroom and First Impressions)
– Italy and Corisca 2014 – Part III (“You Can’t Teach Five Star Service” and Bonafacio, Corsica)
– Italy and Corisca 2014 – Part IV (Calvi, Monaco, Portofino, Porto Azzurro…and Stale Bread)
– Italy and Corisca 2014 – Part V (My Last Day…and How The Chef’s Team Makes It Happen)
The New York Times Travel Show is an annual event (held this year March 2-4, 2012) at the Jacob Javits Convention Center in New York City. It is a huge event where both the travel trade and traveling public can explore over 500 different destinations in one place.
As part of the The New York Times Travel Show focused on travel agencies I have been asked to speak as part of the Focus on Specialization series of panels; more specifically on the topic: HOW TO BUILD YOUR TRAVEL BUSINESS – Get tips from successful travel specialists who turned their specialty into profitable travel businesses.
During my talk I will discuss how I developed into the specialty in luxury cruises, but also how that speciality along with my experiences outside of cruising (such as superyachts and land vacations) have allowed me to provide clients much more than a singular type of travel option.
I will also discuss how my remaining focused on luxury cruise business allows me to leverage my specialty and my marketing power with other travel vendors. Hence, the one-time Celebrity suite passenger becomes a Seabourn guest becomes a Safari enthusiast and then back to a Seabourn,. Orion Expeditions, Silversea or Crystal luxury cruise.
And, of course, how that sort relationship building not only takes years and a very “hands on” approach, but referrals (the true lifeblood of long term growth).
During my talk I will also note how “high tech” goes along with “high touch” as social media (actually the next topic of the Focus) – such as this Blog, The Gold Standard Luxury Travel Forum and Facebook – is crucial for specialists in today’s market.
If done correctly, though I am always looking for ways to improve, you receive emails like the one I did this morning from a new client in Australia:
Just to let you know. Out of all the quotes and discussions with a number of cruise wholesalers, cruising websites, etc. you where definitely the most eager to secure my business, and the most professional. And yes, your service is far superior to any other person I have dealt with. Thanks again Eric.
If you are interested in hearing me or just stopping by to say hello, I am scheduled to speak on March 2, 2012 at 10:45 a.m. (Remember, though, this is a trade only event…but I do talk with other travel agents!)