Yesterday I flew home from a wonderful nine day cruise on the Crystal Serenity.  Other than a very early wake-up and a short flight from Nice, France to Frankfurt, Germany, I was relaxed and happy…And then I was smacked in the face by yet another United Airlines example of how unfriendly its skies are. United

My family was on United Airlines Flight 784 from San Francisco, California to Newark, New Jersey on January 1, 2013.  My wife, without question, received food poisoning from her paid for Cheese and Fruit Plate resulting in a rather poor welcome home after a lovely vacation. It should have been bad enough that the aircraft was