Regent Seven Seas v. Seabourn: Philosophy, Pricing and Practice

Goldring Travel July 28, 2009

Frank Del Rio, President and CEO of Prestige Cruise Holdings, owner of Regent Seven Seas, recently was interviewed by Travel Weekly Magazine. The article was about sales and marketing of Oceania and, to a much lesser extent, Regent. There was an interesting exchange: Q: With Regent, you chose to include shore excursions rather than lower

Regent Seven Seas Navigator – Some Details on Her January 2010 Drydocking

Goldring Travel June 10, 2009

There is no question that the Regent Seven Seas Navigator has been the ugly duckling of the fleet for some years now. She has had problems with vibration, air conditioning and plumbing, tired interior spaces and, to be sure, service issues as well. Prestige Cruise Holdings, parent of Regent Seven Seas, has made a huge

Regent Seven Seas – Sometimes “It” Just Doesn’t Cut It

Goldring Travel May 26, 2009

There is a very interesting article/interview with Mark Conroy, President of Regent Seven Seas Cruises on the ABC News website: http://abcnews.go.com/Travel/story?id=7671941&page=1. In the article it is explained that the reason the fishing line which damaged the azipod did the damage it did was because the cutters which are part of the system had been modified

Ship Happens, You See It Happening, You Step On The Ship Anyway And…

Goldring Travel April 4, 2009

I am fascinated, and baffled, by what is now happening with the Regent Voyager and its passengers. While Regent Seven Seas is encountering what can only be considered the “perfect storm” of logistical and public relations nightmares, there are some passengers who are demanding perfection…when they were given an “out” which would have avoided the

Regent Seven Seas Voyager Damage Update – Not Good UPDATED

Goldring Travel April 1, 2009

The news is the damage to the Regent Seven Seas Voyager’s starboard azipod was far more extensive than thought. There was an catastrophic electrical failure in the pod (not the ship) and will require the ship to be taken out of service when it reaches Rome (on a reduced port schedule departing Dubai today) until,

Regent Voyager World Cruise – Pod Problems Update No. 3

Goldring Travel March 29, 2009

I had a long conversation with Prestige Cruise Holdings today and, before I give the details, I would like to say that I am quite impressed with how Regent Seven Seas is now responding to the situation. It is, it would seem, a refreshing return to the former Radisson levels of customer service, or quite

Regent Seven Seas Offering Zero (0%) Percent Single Supplement

Goldring Travel March 26, 2009

Regent Seven Seas Cruises has just announced a 0% Single Supplement on the following voyages for a limited time: Seven Seas Voyager in the Baltic SeaRT Economy Airfare, Shore Excursions Included!July 10 – 7 nights – Copenhagen to Stockholm – all-inclusive fares from $5,550 per suiteJuly 17 – 7 nights – Stockholm to Copenhagen –

Update on the Regent Voyager Problems

Goldring Travel March 23, 2009

I have been in touch with Prestige Cruise Holdings and here is the info regarding the Regent Seven Seas Voyager: Sometime after leaving Singapore the starboard pod shut itself down. This is not a good thing, as it is an indication that something bad happened (past tense), so it is a “The damage is done,

Regent Seven Seas Voyager World Cruise Problem – Oh Nets!

Goldring Travel March 23, 2009

It seems the Regent Seven Seas Voyager, the flagship of the cruise line, cannot avoid problems. It hit the dock in Rhodes, it snagged a fishing net on its transatlantic voyage about four months ago and now has another fishing net apparently wrapped around one of its pods. (I also heard the Crystal Serenity presently

What Does the Future Hold For Regent Seven Seas Cruises?

Goldring Travel March 6, 2009

For the past few days we have had some pretty interesting and honest discussion about the trials and tribulations at Regent Seven Seas Cruises. I am sure as you have read them you probably feel I am very negative about Regent. Well, guess what: You Are Wrong! Going back to 2003 or 4 (I don’t

Windstar’s Wind Surf – Caribbean – January 2014

Goldring Travel Blog – Making Waves

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